Capacity Building Program

A 2014 survey by KBA revealed that banks lending to SMEs cut across all economic sectors. In light of this, the banking Industry recognizes the important role MSMEs play in Kenya's Economic growth. To ensure that they actualize their full potential, the industry encourages MSMEs to apply and participate in the Inuka training program.

The program adopts the following approach:

My logo

Training for MSMEs with content focus on enhancing a business’ ability to access finance from banks. The content will be delivered via Web and face-to-face learning.

My logo

Targeted intervention based on the Government’s priority areas, namely leather, textiles and agriculture.

My logo

Train-the-Trainer Model to reach scale with certified Trainer Partners with physical presence in the counties to reach National Footprint.

My logo

Leverage partnerships to reach Scale and National Footprint, and to facilitate business networking and coaching opportunities at the Constituency and County levels.

How Does the Program Define SMEs?

There are various definitions of micro, small and medium-sized enterprises. The National Government in the Micro and Small Enterprise Act No. 55 of 2012 has defined micro and small businesses. The World Bank also has an international standard. Meanwhile, individual financial firms each have specific definitions based on their institutional requirements

For the purpose of the SME Support Facility, specific indicators have been defined by a Working Group which included the KBA Secretariat, local and regional banks, entrepreneurs, Micro and Small Enterprise Authority, Ministry of Industry, Trade and Cooperatives, Kenya Institute of Management and Kenya Association of Manufacturers.

The SME Working Group defined the MSMEs as follows.

  • May Be Formally Registered (but likely not)
  • Annual Turnover of less than / under Ksh 1 Million (Ksh999,999 and below)
  • General Workforce Size of less than 10 employees
  • Full-time/Permanent Workforce of at least 1 employee (who may be the owner) to 5 employees
  • At least 1 year in business operations
  • Formally Registered
  • Annual Turnover of Ksh 1 Million to 50 Million
  • Asset Base of over Ksh 3 Million
  • General Workforce Size of 5 to 30 employees
  • Full-time/Permanent Workforce 2 to 20 employees
  • At least 2 years in business operations
  • Formally Registered
  • Annual Turnover of Ksh 50 Million to 250 Million
  • Asset Base of over Ksh 4 Million
  • General Workforce Size of 30 to 150 employees
  • Full-time/Permanent Workforce 10 to 50 employees
  • At least 3 years in business operations


This e-learning course has been developed with the objective of equipping Micro, Small and Medium Sized Enterprises (MSMEs) with the knowledge to promote their business growth and in turn enhance their ability to access finance from banks. The course also endeavours to broaden a learners’ understanding on various key concepts that will enable them to be formalized, improve their market reach, product quality and marketability.

The course contains seven modules which include:

  • Module 1: Entrepreneurship
  • Module 2: Financial Management
  • Module 3: Business and Strategic planning
  • Module 4: Operations and Value Chain Management
  • Module 5: Marketing and Business communications
  • Module 6: Human Resource Management
  • Module 7: Legal Management, constitutional rights, vision 2030 and socioeconomic roles of MSMEs.

A learner is expected to take 45 minutes to complete one module and approximately two days to complete the entire course. You will be directed to the modules that are mandatory.

In order to receive a certificate after undertaking the training, you will have to complete the quizzes associated with the modules. Pass mark for the course is 70%.

We believe that after the successful completion of the course by a learner, they will be able to scale-up their business.

Entrepreneurs' Testimonials

We hope that your training experience will be filled with as much learning and growth as it has been for the entrepreneurs who have completed the course.

Read testimonials from other entrepreneurs that have taken the course.

Read Testimonials